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Support

Getting started using the Lumina Portal

Answer a questionnaire or complete a task

Getting started using the Lumina Portal

Lumina Portal Overview

How do I access Knowledge Base?

Language option and gender explained

Answer a questionnaire or complete a task

How do I register to complete a task or questionnaire?

Where do I complete my pending tasks and questionnaires?

Sign in to your account

How do I sign in?

How do I reset my password?

I receive an error message when I try to sign into my Lumina Account

Use an identity provider to access your Lumina Account (Google, Facebook, Microsoft, LinkedIn, Dropbox)

I receive an error when using the Lumina Learning site

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Your Portraits

How do I view or download my Portrait?

Update account settings

How do I change my sign-in email and password?

How do I update my personal details and notification email?

How do I change my account language?

How do I merge my profiles with my account?

How do I upgrade my account?

How do I delete my account?

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