How do I upgrade my account?

Learn why you have been asked to upgrade your account and the steps to follow to complete the upgrade process

Why do I need to upgrade my account?

Some users have a legacy account in our legacy sign-in system. If you have a legacy account, you will be asked to follow a short process to upgrade your account the next time you sign in. This will allow you to use the new features in the Lumina Portal.

How do I upgrade my account?

You will automatically be asked. You can download instructions on how to upgrade your account by clicking here.