How do I update my personal details and notification email?

Update your name, gender or preferred personal pronouns, Participant and Practitioner notification email address, additional names and profile labels.

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    Update your name, gender and preferred personal pronouns

    Name: your first name and last name appear in your Lumina Account and on your personalised Lumina Learning Portraits.

    Gender/pronouns: your gender or preferred personal pronoun information is used to personalise your Portrait if it is displayed in a language that uses grammatical gender.

    When you complete a questionnaire for a Lumina Learning Practitioner, you share this data with them. If you have already completed a questionnaire for a Practitioner, updates you make to your name or gender/pronouns will be visible to that Practitioner.

    If you are a Lumina Learning Practitioner and want to change the personal or business name in your Practitioner Profile, please contact us.

    1. Sign in to your Lumina Account at https://sso.luminalearning.com.
    2. Select Personal Details in the left hand menu.
    3. Change your first name, last name and gender as required.
    4. Press Save Changes.

       

      Update your Participant and Practitioner notification email address, additional names and profile labels

      Notification email address: this is the email address that will receive notification emails relating to your profile.

      Additional names: if you are a Participant, your Lumina Learning Practitioner may provide your Portrait in more than one language. By default, all language versions of your Portrait will address you by the name on your account. However, if you have different spellings of your name in different languages, you can add these names using the additional names feature. This is most useful where languages use different alphabets.

      Profile label: if you have more than one profile, you can add a personalised label to quickly identify the profile.

      To change the email address you use to sign in, follow these steps.

      1. Sign in to your Lumina Account at https://sso.luminalearning.com.
      2. Select Personal Details in the left hand menu.
      3. Select the My Profile tab.
      4. Choose either the Lumina Participant or Lumina Practitioner tab.
      5. Press the edit (pencil) button next to relevant field (only edit one field).
      6. After editing the field press Save Changes.
      7. Repeat these steps to edit other fields, if necessary.