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      How do I delete a Splash from the Lumina Splash app? (For participants)

      Learn how to remove Splash data from the Lumina Splash app

      If you are a participant, you can remove your Splash and any Splashes that you have scanned from the Lumina Splash app by following the steps below. This will reset your Lumina Splash app and allow you to start again.
      It is unfortunately not currently possible to remove or update a single Splash in the Lumina Splash app. Instead, all Splash data must be removed.
      The steps you follow will depend on the type of device you use. Currently, the Lumina Splash app is available on Android and iOS devices.

       Android devices

      The instructions below may differ slightly depending on your device's make and model. You can search online for instructions specific to your device.

      To remove Splash data from Android devices, follow the steps below to clear all data from the Lumina Splash app. This will not uninstall the app from your device, meaning no reinstallation is needed.

      All data stored in the Lumina Splash app will be deleted, including your own Splash and any Splashes you have scanned.

      1. Navigate to the Settings menu on your Android device.
      2. Select Apps.
      3. Select the Lumina Splash app.
      4. Select Storage.
      5. Select Clear data.
      6. To start using the Lumina Splash app again, open the and add your Splash by following these instructions.

      If you wish to delete your Splash data and totally uninstall the app from your device, follow steps 1-3 above, then select Uninstall.

      iOS devices

      To remove Splash data from iOS devices, follow the steps below to uninstall the Lumina Splash app from your device. If you wish to continue using the Lumina Splash app, you must reinstall it from the App Store.

      1. Navigate to the Settings menu on your iOS device.
      2. Select General.
      3. Select Storage and iCloud usage.
      4. Select the Lumina Splash app.
      5. Select Delete app. (Note: if you select the option 'Offload App' your Splash app data will be saved to your device and will be automatically imported into the app if you reinstall it later. You should not use this option if you want to delete your Splash data).
      6. To start using the Lumina Splash app again, reinstall the app from the App Store (to download, click here).
      7. Open the Lumina Splash app and add your Splash by following these instructions.